Privacy

Last updated 22 October 2026

Who we are

STRID Chat (strid.chat) is made by STRID, in the United Kingdom. STRID decides how the data on this page is used (the "controller" in data protection law). We have no data protection officer: write to us directly. Questions, requests or complaints about your data: oc@strid.studio.

If you use STRID Chat

• No sign-up. We do not ask for your name, email or any account.
• Saved in your browser only: your display settings, the last channel you opened (so it is ready next time), and a few small counters: what each channel's emote bar has learned, your ✓ and ✕ counts per channel, and how many chats you have started. These stay on your device. We cannot see them, and clearing this site's data in your browser removes them.
• Anonymous usage counts. We use Vercel Web Analytics, which sets no cookies, to count things like a session starting (and on which platform), which layout is in use, and roughly how long the Signal layout stays on screen. These counts never include usernames, channel names or message text: a direct link's channel name is removed from the page address before it is counted.

Chat messages, and viewers whose messages appear

When you open a channel, its public chat (viewers' usernames and messages, which anyone can already see on Kick or Twitch) is shown live in your browser and processed there to group repeats and pick out questions. We do not store chat or build profiles of viewers.

• Twitch chat goes straight from Twitch to your browser.
• Kick chat passes through our relay, a small service on Cloudflare that connects to Kick's chat for your browser. The relay forwards messages as they arrive and keeps none of them. It keeps short technical logs (which channel was opened, when, and any errors) for about a week, to keep the service running.

Services involved

Using STRID Chat connects your browser to these services, which will see your IP address as any website does:

• Vercel hosts the site and provides the usage counts.
• Cloudflare hosts the Kick relay and uses your IP address to route connections and limit abuse.
• Kick and Twitch, to look up channels, receive Twitch chat and load emotes.
• 7TV, BTTV (BetterTTV) and FFZ (FrankerFaceZ), for the emote images many Twitch channels use.

Outreach to streamers

To find streamers who might like STRID Chat, we look at public information about Kick and Twitch channels. We may email a streamer, or their management, at a business address they have published: one email, and at most one follow-up. This section is for anyone whose channel is in our lists, whether or not we have emailed you, and for management staff whose work address we use.

What we hold about a channel

• Public stream listings, checked every hour for channels with more than about 100 viewers on Kick or 200 on Twitch: channel name, viewer counts, category, language, stream title and tags, and when streams start.
• The public channel profile: the platform's ID for the channel, the bio as published, links to the profile picture and banner, when the account was made, partner or affiliate status, content labels and the mature-content flag and, on Kick, the public subscriber count. Because we keep the bio as written, anything in it is kept too.
• How fast the chat moves: counts of messages and chatters during one-minute samples of the public chat, and a short note when a sample fails. We do not keep the messages or the names of who wrote them.
• Published contact details: email addresses (which sometimes include a person's name) and links to other channels and social accounts, with where we found each one. For managed streamers, this can be the management company's address.
• Short research notes: what the channel streams, often the streamer's country or nationality as they or the press describe it, their management company if that is public, their audience on other platforms, and an idea for how to open our email. For the management and audience details we also keep the pages they came from.
• Our own rough estimates, worked out from the public numbers above: the kind of stream (for example IRL), how readable the chat is, a rough monthly income, a guess at the region you stream from, and a ranking of who to contact first. They are guesses, used only to decide who to contact and how. We never share them, except that our email may mention how fast your chat moves.
• Our outreach record: whether and when we emailed you, and any reply, including a request to stop.

We do not look for home addresses, phone numbers or other private information.

Where it comes from

All of it is publicly available: Kick's and Twitch's public channel listings and profiles, pages you publish or link to (your link-in-bio page, website or YouTube channel page), and public pages about your channel, such as streamer statistics and profile sites, news articles, Wikipedia and management companies' websites. The chat counts come from watching the public chat itself. We record where each contact detail came from; ask us and we will tell you.

Why, and on what basis

Our lawful basis for all of this is legitimate interests: telling streamers about STRID Chat, a free tool for their channel, and growing STRID. We use the data to:

• work out which channels STRID Chat could help, and in what order to contact them;
• email those streamers, or their management, about it, at most twice;
• read and answer replies;
• keep the do-not-contact list, so that anyone who says no is never contacted again.

We think a streamer who publishes a business email expects relevant business approaches, and we keep our side light: published details only, one email and one follow-up, and an easy no. The estimates above are a form of profiling, but we make no decision about you that has legal or similar effects; the worst outcome is that we email you, or that we don't.

Who else handles it

• Google (Google Drive and Sheets), where we keep our outreach list.
• Anthropic (Claude), an AI assistant we use to find and summarise the public information above.
• The email service we send from, the mail-merge tool that fills in each email, and a service that checks email addresses are valid before we write.

Some of these companies are in the United States or the European Union, so the data may go there. We rely on the safeguards they offer for UK data (UK adequacy rules, such as the UK-US data bridge, or the UK's standard data transfer contract terms); ask us for details. We never sell this data or share it with anyone else.

How long we keep it

• Stream listings and chat samples are deleted after 12 months.
• If a channel has not been live for 12 months, everything we hold about it is deleted.
• Research notes are deleted 12 months after they were written.
• Our record of who we emailed, and any reply, is deleted 12 months after our last email.
• The do-not-contact list (channel name and email address only) is kept for as long as we contact streamers, because deleting it would mean we might contact you again.

Your rights over this data

You can ask for a copy of what we hold about you, have it corrected or deleted, ask us to limit how we use it, or object to it, which always works as described in the box above. Data portability does not apply, because we do not rely on your consent or a contract. Requests are free, and we answer within a month. If you complain to us, we will acknowledge it within 30 days.

Your rights

Under UK data protection law you can ask what we hold about you, ask us to correct or delete it, and object to how we use it. If you use the app, we keep almost nothing, so the answer is usually "nothing that identifies you". If you stream, see Outreach to streamers. Ask at oc@strid.studio and we will reply within a month. If you are unhappy with how we handle data, you can complain to the UK's data protection regulator, the ICO, at ico.org.uk.

Changes

If STRID Chat ever adds accounts or starts keeping anything new, this page will say so before it happens, and the date above will change.

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